--- title: "Privacy Policy | Elena Corral, LISW-CP" url: https://elenacorral.com/privacy description: "How elenacorral.com handles the small amount of non-PHI information collected through this marketing website. Clinical records are governed by the Notice of Privacy Practices, not this policy." lang: en --- Website privacy # Privacy policy. This page describes how elenacorral.com — the marketing website — handles the limited information you share here. It is not a medical-records notice. For how protected health information is handled inside the therapy practice, please read the Notice of Privacy Practices (https://elenacorral.com/notice-of-privacy-practices). ## What this site collects This website is a brochure — it is not a client portal and never collects protected health information (PHI). The contact form accepts only: full name, email, optional phone, preferred contact method, optional preferred days/times, and one optional short general message (300-character limit). It does not accept symptoms, diagnoses, medications, insurance information, date of birth, or any similar health detail. ## Where submissions go Contact-form submissions are delivered to the practice's non-PHI inbox (elena@corraltherapy.com) so Elena can respond and coordinate next steps. A standard email inbox is not a HIPAA-secure channel — that is why the form asks you to keep messages general. Anything private is moved to a secure channel once we're in contact. When you submit the contact form, your name, contact details, and message are transmitted to the practice's client-inquiry system so Elena can respond, and a notification is sent to the practice. Submissions are not used for advertising and are never sold. You can request deletion of your submission at any time by emailing elena@corraltherapy.com. ## Cookies & analytics This site does not use Meta/Facebook Pixel, TikTok pixel, or other advertising-network trackers, and it does not record or replay your session. It does use first-party analytics provided by our hosting platform: this logs which pages are opened — including specialty pages — how quickly they load, and a randomly generated session identifier. It never records your name, your email address, or anything you type. No personal identifiers are shared with third-party ad networks, and we never sell or rent your information. A single non-tracking cookie / localStorage entry is used to remember your language preference (English or Romanian). ## Third-party links Once Elena's HIPAA-compliant scheduling and client portal is configured, the "Book a consultation" links will open that portal in a new tab. That portal is operated by a third party that has signed a Business Associate Agreement with the practice; its own privacy terms apply once you leave this site. ## Your choices You can request that the practice delete any non-PHI message you sent through this website by emailing elena@corraltherapy.com. Requests about clinical records are handled under the Notice of Privacy Practices. ## Contact Questions about this policy? Reach the practice at elena@corraltherapy.com or (864) 735-5725. In a crisis, call or text 988, or call 911. Last updated: July 7, 2026. Call: +18647355725 Book: https://elenacorral.com/contact ## Structured data ```json [ { "@context": "https://schema.org", "@type": "MedicalBusiness", "@id": "/#practice", "name": "Elena Corral, LISW-CP", "description": "Trauma and Internal Family Systems (IFS) psychotherapy in Greenville, SC, and telehealth across South Carolina. 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